Privacy Policy

Last updated: May 13, 2026

Cascade Chiropractic of Southern Oregon (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, cascadechiroclinic.com, and through related communications with our office.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Appointment or inquiry details
  • Information submitted through contact forms, opt-in forms, or other website features

We may also collect basic website usage information, such as browser type, IP address, pages visited, referring website, and similar analytics or technical information.

How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Schedule, confirm, or follow up regarding appointments
  • Provide customer service and office communications
  • Send text messages or other communications when you have opted in
  • Improve our website and services
  • Comply with applicable legal, regulatory, or administrative requirements

Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from Cascade Chiropractic of Southern Oregon, we may send you text messages related to appointment scheduling, appointment reminders, confirmations, customer care, office updates, and related communications.

Text messages may include non-marketing communications, such as appointment reminders, scheduling updates, confirmations, customer care messages, and office-related notices.

If you separately consent to receive marketing or promotional text messages, we may also send you marketing messages. Consent to receive non-marketing text messages is separate from consent to receive marketing text messages.

You may opt in to receive text messages by checking the applicable consent box on an intake form, signing a written consent form, submitting an approved electronic form, providing verbal consent where permitted, or by texting START to our business number if that option is made available.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE, or by contacting our office directly.

For help, reply HELP or contact us by phone at 541-472-0500 or by email at info@cascadechiroclinic.com.

Consent to receive text messages is not a condition of receiving care, purchasing services, or otherwise doing business with Cascade Chiropractic of Southern Oregon.

Text messaging may not be a secure method of communication. Please do not send sensitive health information by text message. For urgent medical concerns, call 911 or contact the office directly.

Sharing of Information

We do not sell your personal information.

We may share information with service providers that help us operate our website, manage communications, schedule appointments, provide text messaging services, or support our business operations. These service providers are only permitted to use information as needed to provide services to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties except as necessary to provide messaging services or as required by law.

Health Information Notice

Please do not submit sensitive medical information through general website contact forms unless specifically directed by our office. Communications through the website or standard text messaging may not be appropriate for emergencies or urgent medical concerns. If you are experiencing a medical emergency, call 911.

Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use the site and to improve website performance. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email, or electronic communication method is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to applicable legal, administrative, and recordkeeping requirements.

You may opt out of text messages at any time by replying STOP or by contacting our office directly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our communication practices, please contact us:

Cascade Chiropractic of Southern Oregon
745 NE 7th Street
Grants Pass, OR 97526
Phone: 541-472-0500
Fax: 541-471-6285
Email: info@cascadechiroclinic.com